Technical Support
24/7 Monitoring, AMC Services, and incident response for critical infrastructure.
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24/7 Service Desk
For critical P1 incidents and active AMC customers.
+971 4 999 8888
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Email Support
For standard technical queries and non-critical updates.
support@techvivid.com
AMC & Managed Services
Standard Support 8x5
Next business day hardware replacement and 8x5 remote support.
Premium Support 24x7
Round-the-clock remote support with 4-hour hardware replacement SLAs.
Managed NOC/SOC
Proactive 24/7 monitoring, capacity planning, and threat hunting.
Resident Engineer
Dedicated certified engineer placed on-site at your facility.
Need to secure an AMC foryour infrastructure?
We provide SLA-backed maintenance for multi-vendor environments.